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Sonder

Australian owned · One business per industry

Your website should run itself.

Yours is losing sales to something small. A slow page. A dead link. A form that stopped sending.

We find it. We fix it. You get the list on Friday.

30 seconds. No email required.

First week free Cancel anytime Human sign-off
your-store.com.au Live demo
Your main button Submit Get my free quote Clearer ask. Converts better.
Product page speed 2.4s 0.9s 1.5 seconds faster.
Link in your menu 404 · /shop/sale /collections/sale Dead link rerouted.
This is what we do, every week, without being asked
01The blind spot

The gap between what your site does and what you see.

Your website is doing thousands of small things every day. Your monthly report shows you a handful of them. Everything in between is the gap, and the gap is where the money goes.

Day one Today Volume
What is actually happening on your site What you can see The blind spot, and where the money goes

our website is doing something right now. A product page loading too slowly to convert on a phone. An enquiry form quietly failing since the last plugin update. A checkout link pointing at a page that no longer exists. A search engine deciding you are less relevant than you were last month.

None of that turns up in a monthly report. By the time anyone notices, it has been costing you for weeks.

The usual answer is an audit. A tidy document, a list of recommendations, and the doing left on your desk next to everything else you have not got to yet.

Sonder is the layer in between. We sit between your business and your website: watching what is actually happening, fixing what is broken, and upgrading what is merely average. Not a list of recommendations. The work, done.

02Where we sit

A new layer between you and your website.

You set the direction. We handle the running of it. Everything we do is visible to you in one place, and nothing goes live without a person looking at it first.

The idea

A website should get better every week.

You should not have to notice a problem before it gets fixed, and you should not need to know what a Core Web Vital is to have good ones. Deciding where the business goes is your job. Everything underneath it is ours.

The command centre

A live view of what your site is actually doing.

Speed, revenue, where people drop off, broken links, search visibility, and every fix we shipped this week. One screen, in plain English, with no dashboard training required.

The difference

Everyone else sends a report. We do the work.

Audits, dashboards and recommendations all stop in the same place: they tell you what is wrong and hand it back to you. Done for you, not done with you. We find it, we fix it, and you read about it on Friday.

Your business

Sets the priorities, the direction and the goals.

Decides what matters

Sonder

Watches the site around the clock, fixes what is broken, upgrades what is average, and signs every change off by hand.

Watch Diagnose Fix Upgrade Report in plain English

Your website and the tools around it

The stack you already pay for. We connect to it and use its data. We do not ask you to replace any of it.

Shopify Shopify Plus WordPress Klaviyo GA4 Search Console Lightspeed Meta Custom builds
03What you get

Built around how you actually sell.

A store and a services business lose money in completely different places. The work changes to match. The approach does not.

Revenue path

Every step from ad to thank you page.

Broken variants, dead collection links, images that never load on mobile, apps that quietly stop firing. We walk the path your customers walk and fix what trips them up.

Speed

Fast on the phone they actually use.

Most stores are tested on a laptop on office wifi and sold on a four year old phone on mobile data. We build for the second one and keep it there as the store grows.

Retention

Klaviyo as a system, not a folder of emails.

Flows, segments and lifecycle built to compound, so the second order costs you almost nothing to win. Set up properly, then maintained rather than left alone.

Visibility

Found by people and by the agents shopping for them.

Ranked for the things people actually buy, structured so AI shopping agents can read your catalogue, and watched so a quiet drop does not become a quiet quarter.

$50k/mo Online sales, up from roughly $30k a year, inside four months. Purvis Beer
12 months From custom build to one of Australia's fastest growing brands. Razorback 4x4
2 into 1 Two stores consolidated into one stronger engine. 12 Boards
10+ apps Paid apps stripped out and rebuilt natively, for less every month. Suave Furniture
Enquiries

Every form, booking link and phone tap, tested constantly.

A contact form that silently fails does not look broken. It looks like a slow month. We test the ways people reach you exactly the way we test a checkout.

Trust

Pages that answer the questions before the call.

Service pages, case studies and proof written and structured so the person on the other end arrives already sold, instead of arriving with a list of doubts.

Platforms

Portals, integrations and custom apps that keep running.

The systems behind the marketing site. Built properly, connected to the tools you already use, and monitored so a broken integration is our problem before it is yours.

Rescue

AI built apps taken safely to production.

Built something in Bolt, Lovable, Cursor or v0 and now it needs to be real? We audit it, secure it and get it live without starting again from scratch.

Multi-year Enterprise web and platform partnership across the university. RMIT
Millions A launch that contributed to client funding and partnerships. Applied EV
32 Merchants around the world run our integration daily. Gather
3 weeks To qualified investors landing on the right pages after launch. Aeroberm
04The hive mind

Every fix teaches the whole network.

A problem solved on one site becomes a check that runs on all of them. The longer the network runs, the faster your site gets fixed, and the more gets caught before you ever see it.

When we catch a broken payment app on one store at two in the morning, that check is running on every site in the network by breakfast. When a search change knocks one client's rankings, the fix is already written by the time it reaches the next one. That is the compounding bit, and it is why the network only gets more valuable the longer it runs.

Your ideas stay yours

Everything shared across the network is anonymised. What gets learned is the pattern, never your numbers, your customers or your commercial decisions. Nobody else sees your business.

One business per industry

We take a single client in each industry and we do not take a second. Everything we learn on your site makes the network smarter, and we are not handing that to the business you compete with. First in, best dressed.

06FAQ

What people ask before they hand over a website.

Straight answers. If yours is not here, call and ask.

What actually happens in the first week?

We run the scan, connect to the tools you already use, and start fixing. At the end of the week you get a plain English list of what we found, what we fixed and what we would do next. The first week is free, so if you walk away there is nothing to cancel.

Do you replace my analytics, my platform or my agency?

No. We sit on top of the tools you already pay for and use their data. If you have people you like, we work alongside them and take on the jobs nobody has the time to do.

Does anything change on my site without me knowing?

No. Every change is signed off by a human before it goes live, and every change is logged in your command centre in plain English. AI does the watching. People make the judgement calls.

Why do you only work with one business per industry?

Because everything we learn on your site makes the whole network smarter, and we are not handing that to your competitor. One spot per industry. First in, best dressed.

We sell services, not products. Does this still work?

Yes. The work changes, the approach does not. For a services business the money is in enquiries, so we watch forms, booking links, phone taps and the pages that earn trust before the call.

The website that runs itself.

Start with the free scan. You will see exactly what your site is doing right now, whether you sell products or services, and the first week of fixing is on us.

Or just call · 0402 232 029