Klaviyo + Lightspeed Retail x Sync Tool
Overview
This tool synchronizes customer data and sales information between Lightspeed POS and Klaviyo, enabling seamless integration of point-of-sale data with email marketing efforts.
Key Features
Customer Sync
Retrieves customers from Lightspeed POS
Creates or updates customer profiles in Klaviyo
Respects "do not email" preferences
Sales Data Sync
Fetches sales data from Lightspeed POS
Filters out Ecommerce-sourced sales (shopify, wordpress, adobe, magento etc)
Creates order events in Klaviyo for each sale
Product Information
Retrieves detailed product information for each sale item
Includes product categories, brands, and other relevant details
Duplicate Prevention
Checks for existing profiles and orders to prevent duplicates
Error Handling
Skips customers without email addresses
Handles missing product information gracefully
Technical Details
Language: JavaScript (Node.js)
External APIs: Lightspeed POS, Klaviyo
Data Flow: Lightspeed POS → Custom Sync Tool → Klaviyo
Benefits
Unifies customer data across POS and email marketing platforms
Enables targeted email campaigns based on in-store purchase history
Provides a comprehensive view of customer interactions across channels